President William Ruto has instructed the Public Service Commission (PSC) to fast-track the digitisation of its operations, emphasizing the need for modernisation to avoid obsolescence.

Speaking at State House Nairobi after a briefing by the PSC, the President highlighted the importance of transforming the public service into a technology-driven institution that supports Kenya’s vision of becoming a first-world economy.

Key directives from President Ruto

  • Institutionalise digital systems at PSC to replace manual, paper-based processes with automated, data-driven models.
  • Expand the PSC internship programme to offer more practical work experience to college and university graduates.
  • Enhance the performance contracting framework to focus on the impact of public servants rather than just procedural compliance.

Ruto warned that failure to adopt digital technologies would render the PSC ineffective in serving the public. He described the reforms as urgent and essential for improving service delivery across government agencies.

Expanding internships aims to bridge the gap between academic training and employment by equipping young graduates with relevant workplace skills. The President also stressed that performance management should prioritize measurable outcomes to boost accountability and productivity in the public sector.

These directives align with the government’s broader agenda to reform public service through technology adoption and performance-based management, enhancing efficiency and creating more opportunities for youth employment.