Kenya’s commercial office landscape is undergoing a major transformation as businesses increasingly opt for flexible workspaces over traditional long-term leases. Samir Patel, CEO of Workable, a leading premium flexible workspace operator, highlights this shift as a response to evolving workplace needs post-pandemic.

From Startups to Multinationals

Initially popular among freelancers and startups, coworking spaces now attract a broad spectrum of clients, including multinational corporations, financial institutions, NGOs, and professional service firms. These organisations seek environments that support hybrid work models, collaboration, and employee wellbeing.

Key Drivers of Demand

  • Flexibility: Businesses desire the ability to scale office space up or down without long-term commitments.
  • Employee Experience: Access to quality amenities, wellness features, and a sense of community is increasingly important.
  • Cost Management: Flexible workspaces reduce upfront capital investment and offer predictable operating expenses amid rising costs.

Post-Pandemic Growth

The Covid-19 pandemic accelerated the adoption of flexible workspaces, shifting perceptions from alternative office solutions to strategic business assets. Hybrid work has redefined office use, emphasizing collaboration and culture over daily attendance.

Emerging Trends and Future Outlook

Looking ahead, Patel expects workplaces to become more human-centred, integrating wellness, sustainability, technology, and hospitality as standard features. Nairobi remains the primary market, with growing interest in other cities like Mombasa, Kisumu, Nakuru, and Eldoret.

He foresees flexible workspaces becoming a core component of Kenya's commercial property market within five years, with landlords partnering more closely with workspace operators to enhance building value.

Workable’s Approach

Workable differentiates itself by focusing on creating comprehensive workplace experiences rather than merely leasing desks. Their flagship facility in Westlands is Africa’s first coworking space certified under the WELL standard for health and wellness, alongside EDGE green building certification.

Advice for Businesses

Patel advises companies to prioritise people and workplace experience over mere floor space. Organisations should consider how their teams work, the flexibility needed, total occupancy costs, and how office environments reflect their brand identity.