Safaricom has provided clear instructions on how subscribers can access its B-Live data bundles following inquiries on social media. The telco responded directly to a customer seeking information on the service, outlining convenient methods for checking and purchasing the bundles.
How to Access B-Live Bundles
- Dial *544# on a Safaricom line to view available B-Live bundle options.
- Use the My One app and navigate to the Buy bundles section for a streamlined purchase process.
- Additional access channels include USSD codes *555#, *444#, *200#, the mySafaricom app, and Safaricom's official website.
Details of B-Live Bundles
The B-Live promotion offers time-based internet access, allowing users to browse for set durations rather than fixed data volumes. Both prepaid and postpaid customers are eligible.
- Ksh20 grants 1 hour of internet access.
- Ksh30 provides 1.5 hours.
- Ksh50 offers 3 hours.
- Ksh75 covers 4.5 hours.
- Ksh150 allows 6 hours of browsing.
Bundles are valid based on usage time and not calendar days. Customers may purchase multiple bundles within a day. When active, B-Live data has priority over other charged data resources.
Important Usage Notes
- B-Live bundles cannot be shared via Sambaza or used for tethering and hotspot connections.
- Purchases are intended for individual use only.
- Buying a new B-Live bundle does not extend the validity of any existing bundles.
- Remaining bundle balances can be checked via *544# or through the mySafaricom app.
Safaricom’s recent communication emphasizes the use of the My One app as an additional, user-friendly option for accessing B-Live bundles, alongside traditional USSD codes.
