Safaricom has unveiled Tuunza Mapato, a new income protection product accessible through the My One App, targeting Kenyan workers who depend on steady earnings to support their households.
Coverage Details
The insurance plan offers hospital cash benefits of KSh 1,000 per night for up to 30 nights annually, totaling KSh 30,000, to help offset income loss during hospital stays. Additionally, it provides a funeral cover of KSh 100,000 to assist families with burial expenses.
New users enjoy two weeks of complimentary coverage upon registration. Subsequent premiums are automatically deducted weekly via Safaricom's M-Ratiba system, eliminating the need for manual renewals. Customers receive alerts if deductions fail due to insufficient M-Pesa balance, allowing timely top-ups to maintain coverage.
How to Enroll
- Open the My One App on your smartphone.
- Navigate to "Do More With M-Pesa."
- Select "Insure and Protect."
- Choose the Tuunza Mapato plan.
Coverage begins immediately after selection. Claims can be filed by contacting the insurer through WhatsApp at +254 768387245 or toll-free via 0800 221 245. Verified claims are processed within three business days.
Additional Offerings
The "Insure and Protect" section also features Tuunza Simu, a device insurance product covering accidental damage and theft for phones bought from Safaricom, effective after the manufacturer's warranty expires.
Safaricom encourages users to update or install the My One App to access these insurance options, which provide financial security for households without employer-backed insurance or formal safety nets.
